Contact Us

Feel free to Contact Us

Studio located in Quincy, Florida
Monday–Friday: 9am–5pm EST

info@lucinak.com
(850) 339-9304

 

 

FAQ

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Who is Lucian K.?

Lucina K. is the grandmother of Artist, Lori Strickland.  The line is named as a tribute to her faith and creative spirit.  The idea that you can try and accomplish anything were part of Lucina K.’s teaching – along with a healthy dose of cooking, sewing, painting and all manner of crafts.  Lucina K. passed away shortly before we launched the line, but she will always be present in spirit.

Click here to read more about us.

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Are Chains, Story cards and Gift Packaging included?

Yes!   See descriptions for chain type, length and material for each piece.  Each piece comes with story card/artist bios.  These cards are unique to the piece and the wording on the card is listed in the description for each piece.  Bios let people know that the items are handmade and MADE IN USA.  Story cards are fun insights to the inspiration for the piece. See the item’s description for a picture of the packaging for each item.

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How much is Shipping and when will my order ship?

We offer free shippin and your order will be shipped USPS Priority Mail or UPS ground service.  Most small orders will ship out within a couple of days.  Wholesale reorders will ship within a week.  Items are handmade, so while we make every effort to be fast, but quality products are our priority.  If you are ordering for a special date that is close to your shipping time, contact us and we would be happy to make sure your order arrives in time for your event. A tracking number is emailed to you once your order ships.  Contact us right away if your order does not arrive as expected.

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Do you have a blog I can follow?

Yes, We blog about jewelry manufacturing and old house restoration (really).

Click here to visit the latest post and sign up to receive our updates.

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How and Where are the Pieces Made?

All pieces in the Lucina K. line begin with a wax sculpture carved by Artist, Lori Strickland.  Pieces are “lost wax cast” into either sterling silver or lead-free pewter.  Some pieces are then turned into mold masters to reproduce the design.  Other pieces, such as the Peas in a Pod, are handmade, one at a time, and each one is an original.  After casting, each piece is hand finished by our team of talented artists.  All pieces in the Lucina K. line are made in our studio located in Historic Quincy, Florida.

Click here to read our blog post “What is Lost Wax Casting” for more information.

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What is your Return Policy?

If for any reason you are unsatisfied with your purchase, or if it becomes lost or damaged in transit, we are happy to provide you with a refund or exchange.  Please contact us within 30 days if you would like a refund or exchange.

Click here to read our return policy.

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I am a Retailer – Do you sell wholesale and how do I register?

We love our Retailers!   We send you great offers and special discounts throughout the year.  We also have exclusive gifts for our retailers coming to the trade shows we attend.  Set up a new wholesale account or to get your wholesale coupon code.

 Click Here to fill out the wholesale request form. 

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